Refund Policy

We’re in this together.

Sunny Spokes cares about your experience. Honesty, integrity, and fairness are the basis of my business. My first goal is always to see what can be done to help. Communication is paramount. If there's ever a concern, question, complaint about anything we've sold, please immediately let me know. If I can improve or fix a situation, that's always my number-1 goal.

Because all custom-length bicycle spokes are special-order items, your spokes, unfortunately, cannot be returned. The spokes you received were cut from fresh blank spokes. Once they've been cut, they're no longer new and unfortunately can't be resold. That said, if you have any questions or concerns, please don't hesitate to reach-out. If I can make a situation better, I will.